SHIPPING POLICY

– Processing Time

We strive to provide you with the fastest delivery, normally, the whole processing and shipping period will take 7-14 business days.

– Note regarding COVID-19

In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping will may appearance 3-5 business days delay. We apologize for any inconvenience and are working hard to get you your products as soon as we can. Thank you so much for your patience and understanding!

-Process after your order is placed

Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

-The standard of shipping

We provide free shipping for your purchase over $159, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

7-15 business days Free Shipping Over $159,
Under $159 charge $15 per order
USA Australia Bahrain
Bangladesh Belgium Bulgaria
Denmark France Germany
Hungary India Indonesia
Italy Lebanon Malaysia
Mexico Netherlands Norway
Portugal Qatar Romania
Singapore Slovakia Sweden
Thailand UAE UK
Vietnamy    

7-15 business days Free Shipping Over $159,
Under $159 charge $20 per order
Bulgaria Canada Cyprus
Czech Republic Egypt Greece
Jordan Kuwait Monaco
Nepal Northern Ireland Oman
Pakistan Philippines Portugal
San Marino Saudi Arabia Scotland
Sri Lanka Turkey Wales
     

7-15 business days Free Shipping Over $159,
Under $159 charge $25 per order
Austria Azerbaijan Finland
     
Israel Kazakhstan Kenya
Liechtenstein Morocco Nigeria
Poland Romania Spain
     

7-15 business days Free Shipping Over $159,
Under $159 charge $30 per order
Benin Botswana Burkina Faso
Ethiopia Gabon Ghana
Mali Mauritius Namibia
     
South Africa Tanzania Togo
Uganda Zambia Zimbabwe

7-15 business days Free Shipping Over $159,
Under $159 charge $40 per order
Angola Burundi Côte d’Ivoire
Democratic Republic
of the Congo		 Eritrea Guinea
Lesotho Liberia Libya
Madagascar Malawi Mozambique
Swaziland Tunisia  

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Lattelier Store is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.

We’re truly sorry for any inconvenience this may have caused.